A complex court system, made findable

Selected work Ninth Circuit Court of Florida Courts · gov

A complex court system, made findable

A findable, accessible front door to one of the country’s most complex court networks. Over two million residents and thousands of daily constituents, finally able to get what they need without a translator.

<span>A complex court system, made findable</span>

The shape of the problem

The Ninth Judicial Circuit serves Orange and Osceola counties: over two million residents, thousands of constituents touching the system daily, and information requirements that have to satisfy legal mandates, ADA standards, and a thousand different stakeholders at once.

The old site had grown by accretion. Everyone added to it; no one could find what they needed.

What I built

  • Task-first information architecture. Designed around what people actually come to do: find a case, check a docket, handle jury service, find a judge. Search up front, top tasks one tap away.
  • Responsive editorial system. Content authoring built for non-technical clerks, not developers.
  • Accessibility from the foundation. WCAG-compliant by construction, not as a checkbox at the end.
  • Drupal back-end. Clean roles and workflows for the court’s editorial team.
The Ninth Circuit judges directory, filterable across 72 judges
Every judge across the circuit, county, and administrative benches, filterable and searchable. “Find a judge” is one tap from the front door.

What it did

A front door thousands of Floridians can use to find court dates, file documents, and navigate the constraints of the legal system without needing a translator. Built to be findable, accessible, and maintainable by humans.

Disciplines

Information architecture · Responsive design · Accessibility · Drupal engineering · Editorial workflow design

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